Launcher isn't starting? Start chat with support at bottom left.
Game was closed/crashed? Open client folder from launcher, go folder up and send us crash-report from folder crash-reports for the date and time when the crash occurred + extended game log, located in folder full-logs (for the time when you runned the launcher).
Donate is not exist. It will be invented in future. It's not in priority now
Administration does not conduct any commercial or other paid activity. The entire financial side of the server is carried out exclusively for donations, and additional opportunities are gratitude for material assistance.